Privacy notice

Who we are

Computronix Limited is the data controller. We are registered in England and Wales under company number 14693382. Our registered office is Unit CW4, Design Works, William Street, Gateshead, NE10 0JP.

Information we handle

If you contact us, we may handle your name, business contact details and the information you include in your enquiry. Our website and security provider may also process technical information such as IP addresses, browser details, request times and security events.

Why we use it

We use personal information to respond to enquiries, provide requested services, maintain business records, protect the website and meet legal obligations. Depending on the circumstances, our lawful basis is taking steps towards or performing a contract, complying with legal obligations, or our legitimate interests in operating and securing the business.

Service providers and international processing

We use service providers for website delivery, security and business email, including Cloudflare, Resend and Microsoft 365. Enquiries submitted through our contact form are checked for abuse by Cloudflare and delivered to our business mailbox through Resend. The website also loads fonts supplied by Google. These providers may process technical information outside the United Kingdom under their applicable data-protection safeguards.

If you choose to contact us through WhatsApp, WhatsApp and its service providers may process your contact details, message content and related technical information under their own privacy terms. The website does not load WhatsApp code or share information with WhatsApp unless you follow the WhatsApp contact link.

Cookies and website security

Cloudflare may use strictly necessary cookies or similar technologies to distinguish legitimate visitors from harmful automated traffic. The website does not currently use advertising or optional analytics cookies.

How long we keep information

We keep personal information only for as long as it is needed for the purpose for which it was collected, including responding to enquiries, supporting customers and meeting legal, accounting or security requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, or ask for information in a portable format. You can contact us using the details on our homepage. You can also complain to the UK Information Commissioner's Office.

Contact us

Use the contact form, telephone number or registered-office details in the contact section of our homepage if you have a privacy question or want to exercise a data-protection right.